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Taking off my Healthcare Consultant hat and putting on my patient hat is tough for me. Long gone are the days when I could step into a healthcare facility without wondering if it has a Diversity and Inclusion Strategy that includes patients, workforce, and community...
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In the September issue of the Chicago Health Executives Forum (CHEF) Newsletter, our very own Audra Davis, PsyD describes the many benefits of using good data to make healthcare Diversity and Inclusion initiatives more than just “feel good” activities. Check out her...
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Here at The Exeter Group we are frequently conducting trainings and coaching sessions, on a variety of topics, at healthcare organizations around the nation. One of our favorite resources to use in our trainings and coaching is TED Talks. Short, informative, and...
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Securing qualitative data to understand the experiences of patients is incredibly valuable to every healthcare organization. Data can provide fascinating and actionable insights into improving care. At Exeter, we always conduct focus groups by demographic subgroup so...
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We’ve all heard myriad reasons for developing and sustaining a diverse workforce: it’s better for serving a diverse patient base, it fosters a better work environment, it’s the “right thing to do,” etc., etc. But do those reasons truly resonate with senior executives...
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Relationships are a two-way street, and recruitment is simply another type of relationship. The best of these relationships are built on mutual self-interest and trust. BRIDGE CONNECTIONS When working to attract healthcare talent, it’s easy for recruiters to focus on...